Shipping
Policy
UK Orders-
We use Royal Mail 1st class mail - Delivery should be 48
hours after shipping.
International orders –
Please get in touch, the price for international shipping is dependent
on the weight and dimensions of the box. I will always find the best price for
you. I have many overseas customers, so I’ve had lots of experience finding the
best solution.
We use good quality sturdy packaging to keep items safe during transport
and to use recycled packaging where possible.
We will use the most cost effective and reliable method to reduce costs
and wastage.
Refund
Policy
If your order has not yet been shipped, you may cancel.
Please check your order for damage immediately, returns and replacements
for damaged items must be initiated within 5 days of receipt.
If you have changed your mind and just wish to return your item, please
contact me to discuss the return.
Returns are made at the buyers cost and you must re use the original
packaging, wrapping it in exactly the same way it was wrapped when you received
it. For security, I suggest you send it back to me using Royal Mail 1st
class post. Once I have received it, I will check it over to ensure it is in a
perfect resaleable condition and then make your refund.
Cancellation
/ Return / Exchange Policy
If your order has not yet been shipped, you may cancel.
Please check your order for damage immediately, returns and replacements
for damaged items must be initiated within 5 days of receipt.
If you have changed your mind and just wish to return your item, please
contact me to discuss the return.
Returns are made at the buyers cost and you must re use the original
packaging, wrapping it in exactly the same way it was wrapped when you
received it. For security, I suggest you send it back to me using Royal Mail 1st
class mail. Once I have received it, I will check it over to ensure it is in a
perfect resaleable condition and then make your refund.